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Libby Lee
Marriage & Family Therapist
LL Therapy Solutions
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How do I get started?I understand the importance of being comfortable with your therapist. Here's how to get started. Step 1 - Complimentary Consultation The first step in our work together is to see if we are a good fit, beginning with a complimentary 15-minute virtual consultation. We will discuss what brings you to therapy, and explore what your goals are. I will tell you more my approach to therapy, and answer any question you may have about the therapeutic process. Email me to schedule a complimentary consultation Libby@lltherapy.com Step 2 - Assessment/Intake We will take a deeper dive into what we discussed during the consultation. We will review your intake paperwork for completion. I will ask you a series of structured questions to gain a better understanding of your current challenges. Step 3 - Your Journey Begins! This is where your journey to becoming your best self begins. You will have access to my calendar to self-schedule ongoing therapy sessions. We'll meet as often as you like.
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What are the fees for services?Rates Initial Consultation: Free (30 min) Individual Therapy: $100/per (60 min session) Couples Therapy: $150/per (60 min session) If you are unable to afford my full rate, please let me know during consultation. I may be able to offer you a sliding fee scale. Payment For payment I accept all major credit cards, as well as health care spending account (HSA) and flexible spending account (FSA) cards. Payment is due at the time of service. Your card will be kept on file in the client portal and charged on the day of your scheduled session.
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Do you accept insurance?I do not bill health insurance and my services are considered as out-of-network Please contact your insurance company directly by calling the customer service phone number on the back of your insurance card (there is often a separate phone number for mental health or “behavioral health” services information). When speaking with your insurance company, you will want to ask them the following questions: What are my “out-of-network” outpatient mental health/behavioral insurance benefits? What is my deductible and how much of it have I met? Is it possible to meet with a provider that I choose and submit receipts for reimbursement? What is the process for seeking reimbursement? Are there any limitations on how many services a year that will be covered? How long will it take to get my reimbursement? Do I need a referral from a primary care physician? Do my benefits cover telehealth services (online therapy)?
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Do you offer in-person or virtual therapy sessions?At this time all client services are offered virtually (Telehealth only) via a secure HIPAA-compliant video platform. Recommendations for joining your Telehealth session To use Telehealth, you need an internet connection and a device with a camera for video. Make sure that other people cannot hear your conversation or see your screen during sessions. Headphones are recommended for privacy. Do not use video or audio to record your session unless you ask your therapist for their permission in advance. Make sure to let your therapist know if you are not in your usual location before starting any Telehealth session. For your safety and the safety of others, please do NOT join your Telehealth session while driving.
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What is your cancellation policy?I understand that life can be unpredictable and that there may be times when it is necessary to cancel or reschedule an appointment. I request that you provide me with at least 24 hours notice in order to avoid being charged the full fee for the session.
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What is the Good Faith Estimate?Under Section 2799B-6 of the Public Health Service Act, health care providers and health care facilities are required to inform individuals who are not enrolled in a plan or coverage or a Federal health care program, or not seeking to file a claim with their plan or coverage both orally and in writing of their ability, upon request or at the time of scheduling health care items and services, to receive a “Good Faith Estimate” of expected charges. You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost. Under the law, healthcare providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services. You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment and hospital fees. Make sure your healthcare provider gives you a Good Faith Estimate in writing at least one business day before your medical service or item. You can also ask your healthcare provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service. If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate. For More Information Visit: www.cms.gov/nosurprises
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What should I do if I'm currently experiencing a mental health crisis?HELP IS AVAILABLE 988 Suicide Crisis Lifeline The 988 Lifeline provides 24/7, free and confidential support for people in distress, prevention and crisis resources for you or your loved ones, and best practices for professionals in the United States. Go to your nearest emergency room, if you are unable to keep yourself safe
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